Arcam repairs both within and outside warranty

You can contact us for repair and delivery of parts for all Arcam products.

Arcam is a British manufacturer of high-quality audio equipment founded in 1976.

Your Arcam audio equipment is in trusted hands

Hanex Service is the authorized Arcam repair center. You can come to us for both within and outside warranty repairs and the delivery of parts.

We repair for private individuals, retailers, and the Dutch importer Terrason Audio. Thanks to our years of knowledge and experience, we recognize almost any malfunction so that we can repair your device quickly, reliably, and at a fair price.

We have all the service documentation, updates, and modifications, so your device often returns in better condition than ever before thr repair. We also have specific tools to replace or reprogram components, which means that expensive parts such as printed circuit boards are usually unnecessary.

Large stock of parts available

The most common parts are available from stock or delivered within a few days, which means that the repair time can remain short.

If a part is no longer available, we also have a large quantity of donor devices, which often allows us to still repair the device.

Pickup service

We work closely with a number of transport companies and can have the defective device picked up at the address and time of your choice. Of course, you can also bring your device to us in Leimuiden to hand it over to us personally.

Quotation

If the device falls outside the warranty period, you will receive a quotation after assessment by our technicians if the costs exceed the previously agreed limit. You can then decide whether you want to have the repair done. The quotation is free if you have the device repaired by us or if you leave it unrepaired. If you want the device to be returned unrepaired, we will charge you part of the costs incurred, namely € 35,- excl. 21% VAT and shipping costs.

We're happy to help!

If you experience a problem with your Arcam equipment or need spare parts or accessories such as a remote control, please contact us so that we can inform you about the possibilities for a repair and the expected costs.