Hanex technicians repair products to the highest standards, they use original Rotel parts and guarantee the work they carry out. Whether your product is still under warranty or not, we can help – simply choose your product type below and follow the instructions to get it fixed.
Rotel, part of the Bowers & Wilkins Group, is active worldwide as a manufacturer of excellent and affordable audio products. With a head office in Tokyo and R&D departments in Japan and England, the company develops high-end products with the "balanced design concept" as a starting point. Each component is in balance with the other components. The result: audio and hi-fi products that guarantee uncompromising sound reproduction.
The right place for your Rotel repairs.
Hanex Service has been the official Rotel service point in the Netherlands for over 20 years. We have repaired practically all products manufactured by Rotel to the distant past.
You can contact us for all repairs and the supply of parts. When you live in the Netherlands, we can handle warranty repairs too.
We repair for private individuals, retailers and Bowers & Wilkins.
Thanks to our many years of knowledge and experience, we recognize almost any malfunction so that we can repair your device quickly and reliably at a reasonable price.
We have all the service documentation, updates and modifications so that your device often returns after a repair in a better condition than ever before. We also have specific tools to replace or reprogram components, which means that expensive parts such as printed circuit boards are usually unnecessary..
Large stock of parts available
The most common parts are available from stock or delivered within a few days, which means that the repair time can remain short.
If a part is no longer available, we also have a large amount of donor devices, so that we can often still repair the device.
We work closely with a number of shippers and can have the defective device picked up at the address on the day of your choice or you can easily bring it to a drop-off point.
Of course, you can also bring your device to us in Leimuiden to hand it over to us personally.
If the device falls outside the warranty period, you will receive a quotation after assessment by our technicians if the costs exceed the previously agreed limit. You can then decide whether you want to have the repair done. The quotation is free if you have the device repaired by us or if you leave it unrepaired. If you want the device to be returned unrepaired, we will charge you part of the costs incurred, namely € 35, - excl. 21% VAT and shipping costs.
We like to help you!
If your Rotel equipment experiences a malfunction, please contact us so that we can inform you about the possibilities for a repair and the expected costs.
If you are looking for parts or an accessory such as a remote control, please contact us, we will be happy to help.